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There are many factors to consider when buying a franchise, and one of the most important factors is franchisee satisfaction.
Franchise Business Review, the leading market research firm in the franchise industry, surveyed our active franchise owners and asked over 40 questions to determine satisfaction related to training and support, financial opportunity, leadership, and more.
Download this third-party report to see our franchisees' honest insights.
CEO
Unique Travel Corp., the Worldwide Representative of Sandals Resorts
“Cruise Planners is more than just cruises. Their land sales are tremendous. From the perspective of Sandals and Beaches Resorts, Cruise Planners is our best customer!”
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SVP of Sales & Trade Support Services
Royal Caribbean
“It’s our privilege to honor Cruise Planners with the Presidents Award which is the highest honor given to any travel partner. We are pleased and proud to be a partner with Cruise Planners because of the world-class training and marketing programs and the terrific support that they give to each and everyone of their franchisees”
SVP Sales & Trade Support Services
Celebrity Cruises
“Cruise Planners is like a professional sports team in that they are the very best at what they do. The Marketing Department, for example, has done some of the most creative and amazing marketing strategies that the cruise industry has seen.”
President & CEO
Globus Family of Brands
“Cruise Planners is truly charting new waters in selling land tours/packages. They are also enriching our industry by bringing in new agent talent. These new franchisees are then extensively trained and certified on our products. Research shows these certified agents sell 3 times more than non-certified agents. Kudos to Cruise Planners for these efforts!”
President & CEO
Uniworld Boutique River Cruise Collection
“I have had the pleasure of working with the Cruise Planners management team for over 10 years. During this time I have seen them flourish into a powerful organization fueled by drive and passion to be the very best. Cruise Planners franchisees are some of the highest quality agents in the industry with leading technology and hands on support giving them an edge over the competition. We are proud to be their partner and I can’t wait to see what they do next!”
Executive VP & Chief Operation Officer
MSC Cruises USA
“The Cruise Planners family is one of the most tight-knit communities I have ever experienced. The Cruise Planners family is a very large family that can have an immediate positive impact on a brand’s success. This is why MSC Cruises is so honored to be partnered with Cruise Planners. We have enjoyed the support of the GREEN for many years and look forward to a growing and exciting future!”
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Laura De La Horra
“I used to work in finance and accounting for a large, global company, but 80-hour work weeks and constant restructurings left me looking for an exit strategy. Cruise Planners let me take back ownership of my life. I love that I can run a successful business and still have time to do the thing I love most- travel!”
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Debra Kerper
“I look in the mirror sometimes, and I can’t believe this is my life. I have been to so many places, and I get to do all these great things with wonderful people, and I have the support of Cruise Planners that has changed my life both personally and financially.”
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Deborah and Isaiah Banks
“As a military family, we have traveled the world and we have the dedication and discipline to get things done. Cruise Planners was a natural fit. The flexibility to work from anywhere has been vital, and we have had so much fun growing our business together.”
Adriana Matos
"My son is on the spectrum of autism. Cruise Planners gives me the tools and flexibility to be there for him while also growing a successful business. Because of Cruise Planners, both my son and my business are thriving."
Rodney George
“I was with another travel company, but I reached a point in my business where I just couldn’t keep up with everything. Cruise Planners’ proven systems, word-class marketing and revolutionary technology helped me take my sales to a level I never thought possible. I am far more successful with Cruise Planners than I could have ever been with my previous host.”
Randy Hobday
“When I was getting ready to retire, I had no idea what I was going to do next. I started Cruise Planners part time, but I loved it so much and was doing so well that I made it my fulltime job and even recruited my daughter to help me. I love that I get to travel and run a successful business with my daughter.”
Download the FBR Franchisee Satisfaction Report to get an honest assessment from real franchise owners.
