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There are many factors to consider when buying a franchise, and one of the most important factors is franchisee satisfaction.
Franchise Business Review, the leading market research firm in the franchise industry, surveyed our active franchise owners and asked over 40 questions to determine satisfaction related to training and support, financial opportunity, leadership, and more.
Download this third-party report to see our franchisees' honest insights.
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CEO
Unique Vacations (Sandals Resorts)
“Cruise Planners is more than just cruises. Their land sales are tremendous. From the perspective of Sandals and Beaches Resorts, Cruise Planners is our best customer!”
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SVP of Sales & Trade Support Services
Royal Caribbean
"Cruise Planners is an exceptional partner that consistently delivers outstanding performance while supporting Royal Caribbean’s growth and innovation. We’re delighted to recognize Cruise Planners as our 2024 National Account Partner of the Year and extend our heartfelt thanks to the entire organization for their unwavering commitment and support, which have been vital to our success."
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SVP of North American Sales
Norwegian Cruise Line
“Cruise Planners is simply the best of the best. From the incredible leadership team and their relentless pursuit of perfection and innovation to the amazing franchisees who passionately support NCL…we simply couldn’t do it without them. Go GREEN!”
SVP of Sales & Services, The Americas
Celebrity Cruises
"It is an incredible achievement to take home Celebrity Cruises’ prestigious Chairman’s Award, let alone to hold the honor for three consecutive years! A huge congratulations to Cruise Planners and their network of skilled travel advisors, we are thrilled to recognize your dedication to providing excellent client service and innovative vacation experiences again in 2024."
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SVP of Marketing & Sales
Princess Cruises
"Cruise Planners is more than a top-tier brand – it’s a dynamic force that leads with creativity, passion, and unparalleled expertise. Truly a POWERHOUSE! Their marketing strategies and technology are redefining the cruise industry, while their tight-knit community of franchisees continues to push the boundaries of excellence. Princess is so proud to be a partner of Cruise Planners for over a decade!
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SVP of North America Sales
Holland America Line
"Working with Cruise Planners for several years now has been outstanding. Time and time again, they deliver exceptional results with unmatched reliability. Their strategic vision drives success, while their industry-leading technology and groundbreaking marketing set them apart as trailblazers in the travel world. It’s an honor to collaborate with a team that continuously raises the bar."
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Laura De La Horra
“I used to work in finance and accounting for a large, global company, but 80-hour work weeks and constant restructurings left me looking for an exit strategy. Cruise Planners let me take back ownership of my life. I love that I can run a successful business and still have time to do the thing I love most- travel!”
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Debra Kerper
“I look in the mirror sometimes, and I can’t believe this is my life. I have been to so many places, and I get to do all these great things with wonderful people, and I have the support of Cruise Planners that has changed my life both personally and financially.”
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Deborah and Isaiah Banks
“As a military family, we have traveled the world and we have the dedication and discipline to get things done. Cruise Planners was a natural fit. The flexibility to work from anywhere has been vital, and we have had so much fun growing our business together.”
Adriana Matos
"My son is on the spectrum of autism. Cruise Planners gives me the tools and flexibility to be there for him while also growing a successful business. Because of Cruise Planners, both my son and my business are thriving."
Rodney George
“I was with another travel company, but I reached a point in my business where I just couldn’t keep up with everything. Cruise Planners’ proven systems, word-class marketing and revolutionary technology helped me take my sales to a level I never thought possible. I am far more successful with Cruise Planners than I could have ever been with my previous host.”
Randy Hobday
“When I was getting ready to retire, I had no idea what I was going to do next. I started Cruise Planners part time, but I loved it so much and was doing so well that I made it my fulltime job and even recruited my daughter to help me. I love that I get to travel and run a successful business with my daughter.”
Download the FBR Franchisee Satisfaction Report to get an honest assessment from real franchise owners.
